data protection

privacy policy

The person responsible for data processing is:
Vanessa Köstner
Altenkunstadter Straße 47
96264 Altenkunstadt
Germany

info@poleroses.de

We are pleased that you are interested in our online shop. The protection of your
Privacy is very important to us. Below we inform you
detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information.
Each time a website is accessed, the web server automatically saves
a so-called server log file, which contains, for example, the name of the requested file, your
IP address, date and time of retrieval, amount of data transferred and the
requesting provider (access data) and documents the retrieval.

This access data is used exclusively for the purpose of ensuring a
trouble-free operation of the site and the improvement of our offering
evaluated. This serves to safeguard the privacy of our users in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR.
our legitimate interests prevailing within the framework of a balancing of interests
Interests in a correct presentation of our offer. All access data
will be deleted no later than seven days after the end of your visit to the site.

hosting services provided by a third party
As part of processing on our behalf, a third party provider provides
us the services for hosting and displaying the website. All data that is
As part of the use of this website or in the forms provided for this purpose in
Onlineshop as described below are stored on its servers
Processing on other servers only takes place in the
explained framework.

This service provider is based in the USA and is certified under the
EU-US Privacy Shield. A current certificate can be found here
[https://www.privacyshield.gov/list]. Due to this
Agreement between the USA and the European Commission, the latter has decided
Companies certified under the Privacy Shield have an appropriate
data protection level was established.

2. Data collection and use for contract processing, contact and
opening a customer account

We collect personal data when you provide it to us as part of your
Order or when contacting us (e.g. via contact form or
E-mail) voluntarily. Mandatory fields are marked as such, as
In these cases, we will need the data to process the contract or to
processing your request and without providing them you
We cannot send your order or contact you. What data is collected
can be seen from the respective input forms. We use the
data provided by you in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR for
Contract execution and processing of your inquiries.
If you have given your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR
by choosing to open a customer account,
We use your data for the purpose of opening a customer account.
After complete processing of the contract or deletion of your customer account
Your data will be restricted for further processing and after expiry of the
tax and commercial retention periods, unless you
have expressly consented to further use of your data or we
any further use of data that is permitted by law
and about which we inform you in this declaration. The deletion of your
Customer account can be deleted at any time and can be done either by sending a message to
contact option described below or via a function provided for this purpose
in the customer account.

3. Data transfer

For the performance of the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we will pass on your data
to the shipping company commissioned with the delivery, insofar as this is necessary for
Delivery of ordered goods is required. Depending on which
Payment service provider you select in the order process, we will pass on to you
of payments the payment data collected for this purpose to the
commissioned credit institution and, if applicable, payment service providers commissioned by us
or to the selected payment service. In some cases, the
selected payment service providers also provide this data themselves, provided that you have
Create an account. In this case, you must log in to your
Register your access data with the payment service provider. The following applies in this respect:
Data protection declaration of the respective payment service provider.

We use a shipping service provider that is based in a state
outside the European Union. The transfer of personal data
to this company only takes place within the scope of the necessity for
contract fulfillment.

The same applies to the transfer of data to our manufacturers or suppliers.
Wholesalers in cases where they handle shipping for us
(drop shipment).

data transfer to debt collection companies
For the performance of the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we will pass on your data
to a commissioned debt collection agency, provided that our payment claim
has not been paid despite previous reminders. In this case, the
The claim is collected directly by the debt collection agency. In addition,
the transfer of our data in the context of a balancing of interests
overriding legitimate interests in the effective assertion or
Enforcement of our payment claim in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR.


4. E-mail newsletter

email advertising with newsletter registration
If you subscribe to our newsletter, we will use the
required or separately provided data in order to regularly send you
our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1
lit. a GDPR.

You can unsubscribe from the newsletter at any time and can do so either by
Message to the contact option described below or via a
link provided in the newsletter. After unsubscribing, we will delete your
E-mail address from the recipient list, unless you have expressly agreed to a
have consented to further use of your data or we have obtained a
Any use of data that goes beyond what is permitted by law and beyond
which we inform you about in this statement.

5. Use of data for payment processing



Identity and credit check when selecting Klarna payment services
If you choose Klarna’s payment services, we ask you
for your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR that we use the
Processing the payment and an identity and credit check necessary
Data may be transmitted to Klarna. In Germany, identity
and credit checks described in Klarna's privacy policy
[https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf]
mentioned credit agencies are used.
The information obtained about the statistical probability of a
In the event of a payment default, Klarna uses the payment method to make a balanced decision on the
Establishment, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the address below.
This may result in us not being able to send you
We can no longer offer certain payment options. You can change your
Consent to this use of personal data at any time
to Klarna.

6. Cookies and web analysis

In order to make visiting our website attractive and to facilitate the use of certain
To enable functions to display suitable products or to
We use so-called cookies on various pages for market research. This
serves to safeguard our overriding interests in the context of a balancing of interests
legitimate interests in an optimized presentation of our offer in accordance with
Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. Cookies are small text files that
are automatically saved on your device. Some of the cookies we
used cookies are deleted after the end of the browser session, i.e. after closing
your browser, deleted again (so-called session cookies). Other cookies
remain on your device and enable us to recognize your browser the next time
to recognize your visit (persistent cookies). The duration of storage can
You can find the overview in the cookie settings of your web browser.
You can set your browser so that you are notified about the setting of cookies
be informed and decide individually about their acceptance or the acceptance
of cookies for certain cases or generally. Each browser
differs in the way it manages cookie settings. This
is described in the help menu of each browser, which explains how
You can change your cookie settings. You can find these for the respective
Browser at the following links:

Internet Explorer™
[https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies]
Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14]
Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en]
Firefox™ [https://support.mozilla.org/de/kb/cookies-allow-and-reject]
Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies]
If you do not accept cookies, the functionality of our website
be restricted.

Use of Google (Universal) Analytics for web analysis
If you have given your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR
This website uses Google (Universal) for the purpose of website analysis.
Analytics. The web analysis service is provided by Google Ireland Limited,
a company incorporated and operated under Irish law with its registered office in
Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de
[http://www.google.de]). Google (Universal) Analytics uses methods that
enable an analysis of your use of the website, such as
Cookies. The automatically collected information about your use of these
Website are usually transferred to a Google server in the USA and
stored there. By activating IP anonymization on this
The IP address is stored on the website before transmission within the
Member States of the European Union or in other Contracting States of the
Agreement on the European Economic Area. Only in exceptional cases
the full IP address will be transmitted to a Google server in the USA and
shortened there. The data transmitted by your browser as part of Google Analytics
The anonymized IP address is generally not associated with other data from Google
After the purpose no longer applies and the use of Google Analytics has ended
We will delete the data collected in this context.

To the extent that information is transferred to Google servers in the USA and stored there,
The American company Google LLC is registered under the
EU-US Privacy Shield certified. A current certificate can be found here
[https://www.privacyshield.gov/list]. Due to this
Agreement between the USA and the European Commission, the latter has decided
Companies certified under the Privacy Shield have an appropriate
data protection level was established.

You can revoke your consent at any time with effect for the future,
by downloading the browser plug-in available under the following link
and install: https://tools.google.com/dlpage/gaoptout?hl=de
[https://tools.google.com/dlpage/gaoptout?hl=de]. This will prevent the collection
the data generated by the cookie and related to your use of the website
(including your IP address) and the processing of this data by Google
prevented.

As an alternative to the browser plug-in, you can use <a
href=""javascript:gaOptout()"">click this link</a> to prevent the collection of
To prevent Google Analytics from being used on this website in the future, a
Opt-out cookie is stored on your device. If you delete your cookies, you will
asked again for your consent.


7. Online Marketing

Google Ads Remarketing
We use Google Ads to advertise this website in Google search results and
on third-party websites. When you visit our website, the so-called
Remarketing cookie is set by Google, which is automatically generated using a pseudonymous
CookieID and based on the pages you visit, a
interest-based advertising. This serves to protect our interests within the framework of
a balancing of interests predominates legitimate interests in a
optimal marketing of our website in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.
After the purpose no longer applies and we no longer use Google Ads Remarketing
the data collected in this context will be deleted.

Any further data processing will only take place if you
have agreed to Google allowing your web and app browsing history to be
Google is linked to your Google account and information from your
Google Account to personalize ads that they show on the web
In this case, if you visit our website while browsing
Google, Google will use your data together with Google
Analytics data to create audience lists for cross-device remarketing
To do this, your personal data will be processed by Google
temporarily linked to Google Analytics data to create target groups.

Google Ads is an offer from Google Ireland Limited, a company incorporated under Irish law.
registered and operated company with registered office at Gordon House, Barrow
Street, Dublin 4, Ireland (www.google.de [http://www.google.de]).
To the extent that information is transferred to Google servers in the USA and stored there,
The American company Google LLC is registered under the
EU-US Privacy Shield certified. A current certificate can be found here
[https://www.privacyshield.gov/list]. Due to this
Agreement between the USA and the European Commission, the latter has decided
Companies certified under the Privacy Shield have an appropriate
data protection level was established.

You can delete the remarketing cookie via this link
[https://adssettings.google.com/authenticated?hl=nl] deactivate. In addition,
you can contact the Digital Advertising Alliance
[https://www.aboutads.info/] about the setting of cookies and
Make settings for this.

8. Social Media

Our online presence on Facebook, Instagram

Our presence on social networks and platforms serves to better,
active communication with our customers and interested parties. We inform
about our products and current special offers.
When you visit our online presence in social media, your data may be used for
Market research and advertising purposes are automatically collected and stored.
This data is used to create so-called usage profiles using pseudonyms.
These can be used, for example, to display advertisements within and
outside of the platforms that presumably correspond to your interests
For this purpose, cookies are usually stored on your device
These cookies record visitor behavior and interests
the user is stored. This serves according to Art. 6 para. 1 lit. f. GDPR to protect
our legitimate interests prevailing within the framework of a balancing of interests
Interests in an optimized presentation of our offer and effective
Communication with customers and interested parties. If you are interested in the respective
Social media platform operators for consent (consent) to the
If you are asked to consent to data processing, e.g. by means of a checkbox, the
Legal basis for data processing: Art. 6 (1) lit. a GDPR.
To the extent that the aforementioned social media platforms have their headquarters in the USA
The following applies: For the USA, an adequacy decision by the
European Commission. This goes back to the EU-US Privacy Shield.
A current certificate for the respective company can be found here
[https://www.privacyshield.gov/list] can be viewed.
The detailed information on the processing and use of data by the
Providers on their pages as well as a contact option and your related
Rights and settings options to protect your privacy, in particular
For options for objection (opt-out), please refer to the link below.
Privacy Policy of the providers. If you still need help in this regard,
need, you can contact us.

Facebook: https://www.facebook.com/about/privacy/
[https://www.facebook.com/about/privacy]
The data processing is carried out on the basis of an agreement between
joint controller pursuant to Art. 26 GDPR, which you can find here
[https://www.facebook.com/legal/terms/page_controller_addendum].
Further information on data processing when visiting a Facebook
Fanpage (information on insights data) can be found here
[https://www.facebook.com/legal/terms/information_about_page_insights_data].

Instagram: https://help.instagram.com/519522125107875
[https://help.instagram.com/519522125107875]

Opt-out option:

Facebook: https://www.facebook.com/settings?tab=ads
[https://www.facebook.com/settings?tab=ads]

Instagram: https://help.instagram.com/519522125107875
[https://help.instagram.com/519522125107875]

9. Sending review reminders by email



If you give us your express consent to do so during or after your order,
consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, we use
Your email address as a reminder to submit a review of your order
via the rating system we use. This consent can be revoked at any time
by sending a message to the contact option described below
become.

10. Contact options and your rights



As a data subject, you have the following rights:

* according to Art. 15 GDPR, the right to obtain information about
to request your personal data processed by us;
* according to Art. 16 GDPR, the right to obtain without delay the rectification of inaccurate or
Completion of your personal data stored by us
demand;
* according to Art. 17 GDPR, the right to request the deletion of your personal data stored by us.
personal data, unless further processing *
to exercise the right to freedom of expression and information;
*
to fulfill a legal obligation;
*
for reasons of public interest or
*
to assert, exercise or defend legal claims
is required;


* according to Art. 18 GDPR, the right to request the restriction of the processing of your
to demand the deletion of personal data, provided that * the accuracy of the data of
is denied to you;
* the processing is unlawful
but you refuse to delete it;
* we no longer use the data
but you need them to assert, exercise or defend
of legal claims or
* You according to Art. 21 GDPR
have objected to the processing;


* according to Art. 20 GDPR, the right to receive your personal data that you have provided to us
provided in a structured, common and
in a machine-readable format or to request transmission to another
to request the controller;
* according to Art. 77 GDPR, the right to complain to a supervisory authority.
As a rule, you can contact the supervisory authority of your usual
place of residence or work or our company headquarters.

If you have any questions regarding the collection, processing or use of your personal
Data, information, correction, restriction or deletion of data as well as
Revocation of consent granted or objection to a specific
Data usage, please contact us directly using the contact details in
our imprint.

right of objection
To the extent that we are required to protect our overriding interests in the context of a balancing of interests,
legitimate interests process personal data as explained above,
you can object to this processing with effect for the future.
If the processing is carried out for direct marketing purposes, you can
You can exercise your right at any time as described above. To the extent that the processing is for other
purposes, you have a right of objection only if there are
reasons arising from your particular situation.

After exercising your right of objection, we will delete your personal data
no longer process it for these purposes unless we can demonstrate compelling
demonstrate legitimate grounds for the processing that override your interests,
rights and freedoms prevail, or if the processing is necessary for the exercise of
Exercise or defense of legal claims

This does not apply if the processing is carried out for direct marketing purposes.
Then we will no longer use your personal data for this purpose
process.


Privacy Policy [https://shop.trustedshops.com/de/rechtstexte/] created
with the Trusted Shops [https://shop.trustedshops.com/de/] legal text generator in
Cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].