cancellation policy

cancellation policy

right of withdrawal
You have the right to withdraw your consent within fourteen days without giving any reason.
The withdrawal period shall be fourteen days from the day on which
which you or a third party other than the carrier designated by you has
have taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (Poleroses, Altenkunstadter Straße 47, 96264 Altenkunstadt, Germany, info@poleroses.de) by means of a clear statement (e.g. a letter sent by post
letter, fax or email) of your decision to terminate this contract
You can use the attached form to revoke your consent.
You may use the model cancellation form, although this is not obligatory.
The model withdrawal form or another clear statement can also be
on our website poleroses.de and submit it electronically.
If you make use of this option, we will inform you immediately (e.g. by
e-mail) a confirmation of receipt of such a revocation.

To meet the cancellation deadline, it is sufficient that you send the notification of
Exercise of the right of withdrawal before the expiry of the withdrawal period.

consequences of revocation

If you withdraw from this contract, we will refund all payments that we have received from
received from you, including delivery costs (excluding
additional costs resulting from your choosing a different type of
Delivery is chosen as the cheapest standard delivery offered by us
immediately and at the latest within fourteen days from the day
on which we receive notification of your withdrawal from this contract
We will use the same credit card details for this refund
The payment method you used for the original transaction, it
unless otherwise expressly agreed with you; in no event
You will be charged fees for this reimbursement. We can
We may withhold reimbursement until we have received the goods back or until
You have provided evidence that you have returned the goods,
whichever is earlier.

You must return the goods promptly and in any event no later than fourteen
days from the day on which you notify us of the cancellation of this contract,
The deadline is met if you send or hand over the
Send the goods before the expiry of the fourteen-day period. You bear the
You will be responsible for any direct costs of returning the goods.
Loss of value of the goods only if this loss of value is due to a
Examination of the quality, properties and functioning of the goods
necessary handling of them.

Exclusion of the right of withdrawal in case of price changes

The right of withdrawal does not apply if the reason for the withdrawal is a subsequent price change or the introduction of new discounts. Price changes and discount campaigns that occur after the date of purchase do not entitle you to withdraw from the purchase contract.

The right of withdrawal does not apply to the following contracts:

* Contracts for the supply of sealed goods which, for reasons of
are not suitable for return due to health protection or hygiene reasons if
its seal has been removed after delivery.

sample cancellation form

(If you want to cancel the contract, please fill out this form
and send it back.)

– To Vanessa Schopf, Altenkunstadter Straße 47, 96264 Altenkunstadt, Germany,
info@poleroses.de

– I/we (*) hereby revoke the contract concluded by me/us (*)
about purchasing the following
Goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if notification is on paper)

- Date

(*) Delete as appropriate.


Cancellation policy [https://shop.trustedshops.com/de/rechtstexte/] created with
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Cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].