Shipment
Shipping and payment terms
Your order will be processed immediately and delivered as quickly as possible.
You will receive an email with the current status of your order.
FAST SHIPPING
We usually ship your order within 2-5 working days after ordering on working days! Please also note the delivery time information for the item.
SHIPPING INFORMATION
" Germany:
Shipping within Germany costs 2.99 EUR, and shipping is free for orders over 80 EUR!
" European Union:
Flat rate 6.99 EUR. Returns from EU countries are at the customer's expense. Please note the postage costs.
" Switzerland:
For deliveries to Switzerland, I recommend that you use the MeinEinkauf.ch service. MeinEinkauf.ch will then take care of all customs formalities and delivery to your door for a small fee. It is best to register for this before you register with MeinEinkauf.ch.
» Worldwide:
Flat rate 10.99 EUR. Returns are at the customer's expense. Please note the postage costs
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delivery times
Our shipping times may vary. After receiving your order, we need about 1-3 days for your order to be processed in our logistics center. Once your package is ready for shipping and you receive your shipping confirmation by email, you can expect the following delivery times:
COUNTRIES | DELIVERY TIMES* |
---|---|
Germany |
2-5 days |
Other European countries | Up to 30 days |
Other countries in the world | Up to 35 days |
* Excluding any processing time at customs
If you have not received shipping information after 3 days, please contact our customer service.
* NOTES ON DELIVERY TIME
The delivery times stated in the product details are always within Germany. If you have chosen "prepayment" as your payment method, the delivery time begins at the time of receipt of payment.
Note for returns:
If your return falls below the free shipping limit, we reserve the right to subsequently charge the shipping costs.
These will then be deducted from the order value of the return when the refund is made.